Payments

I've changed the currency, why my reservation records still show the previous currency?

A reservation record retain the data at the time of the booking process. If a customer books a reservation while the amount is 30EUR, even if you change the currency of your system to be USD later in time, that reservation still shows 30EUR.

Payments are completed, yet the reservations are marked as "not paid"

If a payment is completed (you can see the payment record in the payment gateway dashboard, such as Stripe or PayPal) and yet a reservation is "not paid", that probably indicates that your webserver is not able to process the so-called IPN (instant payment notification), so the plugin can't acknowledge the correctly processed payment. In order to investigate the issue, feel free to get in touch with our support.