# Email notifications not sent

Assuming that the issue is indeed limited to e-mail messages (i.e. the reservations are correctly displayed in **`Reservations`** tab) then the plugin is not directly responsible of email delivery, as it triggers the WordPress core functions to send them using the best practices to do so.&#x20;

The culprit lies elsewhere, and here are a couple of suggestions to fix it:

### Install an SMTP plugin

As the PHP mailer used by your server can be unreliable, you are **strongly invited** to install the free and powerful [WP Mail SMTP](https://it.wordpress.org/plugins/wp-mail-smtp/) plugin or the equally valid [Post SMTP Mailer](https://wordpress.org/plugins/post-smtp/).&#x20;

Those plugins reconfigure the _wp\_mail()_ function to use SMTP servers instead. You can use a very reliable SMTP server like the Google one. This should minimize any server-related e-mail issue.

### Check the error.log file of your server

Read the **error.log** file of your server (this is a general advice about any issue you may have). If you don't know how to retrieve it, just ask to your hosting provider. Or drop a message to our support.

### Check the sender address

Check the admin e-mail address that your WordPress general settings displays. It should belong to your domain, otherwise it can be blocked due to security policies by your server.

### Check the junk mail

Last but not least, be sure that the email is not sent for real, rather than thrown into the SPAM folder by the e-mail client.
